As a Guest Experience Director, your role exists so that every guest can feel seen and known. You’ll lead volunteer teams that support the guest experience on a Sunday, follow up connections, the volunteer experience, and teams that support the overall campus.
RESPONSIBILITIES
- You’ll assist in the overall leadership of the campus, invest and develop volunteer leaders and teams, who ensure all worship experiences are carried out with excellence.
- You’ll oversee:
- Sunday Guest Experience Teams including the Connections Area, Greeters, Ushers, Campus Safety, and Parking.
- Connections Teams including First Time Guests/Salvation follow up, Campus Care, Campus Interest Items follow up, and Social Media.
- Volunteer Experience Teams including Volunteer Onboarding, Volunteer Appreciation, and ongoing volunteer leadership development.
- Campus Support Teams including Operations, Events, Data, Baptisms, Resources, and any church-wide initiatives.
- You’ll facilitate follow-up and connection with First Time Guests, anyone who made a decision for Christ, is interested in baptism, and anyone interested in getting involved at your campus.
MUST-HAVES
- High-level communication and relational strengths
- Ability to make sound, critical decisions under pressure
- Analytical thinking and solution-oriented
- Great attention to detail and time-management skills
NICE-TO-HAVES
- Management experience
- Experience working or high-level volunteering for a church/non-profit
- Proficient in Google Drive Suite
ABOUT ELEVATION CHURCH
Elevation Church exists so that people far from God will be raised to life in Christ. Founded and led by Pastor Steven Furtick in Charlotte, NC, Elevation Church has multiple physical locations throughout the U.S. and Canada, as well as a thriving online community. We are a church fueled by great faith and we've seen God do things that only He can do - thousands of lives changed, marriages restored, families healed, and spirits renewed.
Our Vision Statement: See what God can do through you.
Our Code:
1. Jesus is the center.
It’s about: Integrated Priorities.
2. We believe big and start small.
It’s about: Active Faith.
3. We honor one another to glorify God.
It’s about: Valuing People.
4. We are contributors, not consumers.
It’s about: Taking Action.
5. We think inside the box.
It’s about: Embracing Limitation.
6. We can do more by doing less.
It’s about: Focused Excellence.
7. We don’t maintain, we multiply.
It’s about: Ongoing Growth.
8. We eat the fish and leave the bones.
It’s about: Teachable Attitudes.
9. We want to be known for what we are for.
It’s about: Promoting Unity.
10. We will not take this for granted.
It’s about: Expressing Gratitude.